Course Booking Terms & Conditions
For All Training Course Customers
Commitment to Learning
As Groomarts Academy unveils its upcoming student enrollment offer, we are pleased to present a comprehensive overview of the commitments, detailed course information, tuition fees, and the terms of study. This detailed introduction provides prospective students with a thorough understanding of the expectations, course specifics, financial considerations, and the structured framework for their educational journey at Groomarts Academy.
Course Structure
- The program offers a comprehensive curriculum covering various aspects of dog grooming, including breed-specific grooming techniques, coat types, skin care, health and safety, and handling of animals.
- Students will gain insight into salon management, including customer service, business operations, retail skills, and industry standards.
- The practical training includes hands-on grooming sessions, exposure to different coat types and breeds, and supervised grooming of live dogs.
- Theoretical learning includes topics such as canine anatomy and physiology, health and safety regulations, business ethics, and customer communication.
- Students will be required to complete assignments, assessments, and a portfolio of practical and theory work to demonstrate their understanding and competence.
Professional Development
- The course emphasizes professional conduct, ethical grooming practices, and upholding industry standards.
- Students are encouraged to develop business acumen, customer service skills, and a client-focused approach to grooming and salon management.
Mentorship and Support
- Students can expect guidance from experienced instructors, mentorship in professional development, and support in honing their grooming and management skills.
Academic and Practical Assessment
- The program follows a thorough assessment process, including practical demonstrations, written assignments, and portfolio submissions to evaluate students' mastery of grooming techniques and salon management concepts. Groomarts is responsible for the overall course structure and its delivery. As a specialised training provider and educator, Groomarts has the authority to determine the delivery format for the iPET Network Level 3 Diploma in Dog Grooming and Salon Management. The delivery format may vary based on the specific requirements of the course and the educational approach deemed most effective by Groomarts.
Feedback from students and industry professionals will be actively considered in shaping the course delivery format and enhancing the learning experience. Groomarts is committed to continuously improving its educational offerings and providing a high-quality learning environment for all students enrolled in the program.
The delivery format is at the discretion of Groomarts, allowing for flexibility in how the course content is presented and ensuring that the educational experience aligns with the professional standards and best practices in the grooming industry.
Course Fees
- Tuition fees for each course are as stated in the course email.
- All course fees must be paid in full in accordance with the provided terms and conditions.
- A completed booking/registration form accompanied by a deposit is mandatory to confirm a course reservation.
Deposits and Payments
- All deposits are non-refundable under any circumstances.
- The course balance must be settled 4 weeks before the commencement, except Level 3 courses, where the balance is due at least 28 working days before the commencement.
Student Absence and Catch-Up Time
Introduction:
This policy outlines the guidelines and procedures concerning student absences and the necessary catch-up time to compensate for missed coursework or training.
Absence Categories:
a. Verified Absence: A student's absence with documented and valid reasons, such as medical issues, family emergencies, or official university-related commitments.
b. Unverified Absence: A student's absence without providing acceptable documentation or valid reasons, such as last-minute sickness absence for less than 72 hours.
Absence Limit:
a. Each student is permitted a maximum of 7 recordable hours of unverified absences within their practical study time.
b. Any absence beyond this limit will be considered unauthorised and will necessitate an official explanation or documentation.
Absence Procedure:
a. Students are expected to inform Groomarts about their absence as soon as possible, preferably before the start of the class or training session.
b. In the case of a verified absence, students must submit valid documentation to support the reason for their absence (e.g., Fit Note, Doctor's Letter).
Catch-Up Time:
a. For each day of absence, the student is responsible for scheduling and completing catch-up sessions or coursework.
b. A charge of £200.00 will be levied for each day of absence to cover the cost of the catch-up time provided by instructors or trainers.
Consequences:
a. Exceeding the allowed absence limit without a valid explanation may lead to academic penalties or impact the student's progress report.
b. Failure to complete the required catch-up time within the specified period may result in further academic consequences, such as non-submission for award or reregistration with the awarding organization.
This policy aims to address the management of student absences and the necessary catch-up time in a fair and effective manner while emphasizing the importance of regular attendance and academic responsibility.
Course Changes and Cancellations
- Students providing more than 28 days' notice can transfer their booking to another available course within a year.
- Cancellations within 28 days of the course commencement date result in the student remaining liable for the remaining course fees.
- GroomArts endeavors to find replacements to relieve students of liability if a suitable replacement is found before 3 days prior to the course commencement.
Payment Methods and Repayment Plans
Payment Methods
- All course fees must be fully paid prior to the course start date, as per the terms and conditions.
- Payments can be made by Credit, Debit, or BAC transfer, in accordance with the laid out requirements.
Repayment Plans
- Alternatively, a repayment plan is available for splitting the balance of course fees over 2-12 equal monthly installments, captured from a debit or credit card.
- This repayment option doesn't incur any fees and isn't considered a credit product.
- Direct agreement with GroomArts PB Limited is necessary for timely repayment within the agreed schedule, failing which the student may be liable for a sum 20 times the outstanding balance.
- Payment plans must commence within 30 days of paying the deposit and each monthly installment must be made on time.
- A leniency of two chances is given for late payments, provided they are made within 5 days. Beyond this, the repayment agreement will be canceled, and the full balance becomes immediately due.
Student Conduct and Termination
- GroomArts holds the right to refuse students deemed unsuitable for any course and expects all students to be punctual and maintain a positive atmosphere.
- Students having a detrimental impact on the class may have their training terminated and be removed from the course for any reason deemed to be of sufficent impact to cause negative or lowered learning outcomes for themselves or others.
Social Media and Non-Solicitation
- Students are prohibited from making defamatory statements about GroomArts in any medium for a period of 3 years from the contract date.
- Non-Solicitation prevents any effort to induce staff members to leave the company, post-termination, and incurs penalties for breach.
Commitment to a Positive Learning Environment
- GroomArts strives to maintain a productive and positive atmosphere and encourages students to address issues directly with the academy when falling below the standard of delivery.
Commitment to Learning and Hygiene
- Students are expected to be prompt, cooperative, and to respect the health and safety of themselves and others.
- Maintaining hygiene and cleanliness is paramount.
Acknowledgment
- Students acknowledge they have received, understood, and agreed to the rules, regulations, terms, and conditions outlined hereby.
Terms and Conditions (Applicable for all Courses paid for with a Fee
Non-Financed Repayment Agreement Between Groomarts PB Limited (hereinafter referred to as "Groomarts") and the student studying the Level 3 Diploma in Dog Grooming and Salon Management (hereinafter referred to as "Student”):
Repayments over 2-12 Months with No Fees or Interest
1.Agreement Details:
Groomarts agrees to provide the Student with the opportunity to repay the tuition fees for the Level 3 Diploma in Dog Grooming and Salon Management over the course of 2-12 months, without charging any additional fees or interest.
2. Repayment Schedule:
The parties agree that the repayment schedule will be structured over a period of 2-12 months, with specific repayment amounts and due dates outlined in a separate repayment plan document.
3. Enforceability:
Both Groomarts and the Student agree that the terms of this repayment agreement are legally binding and enforceable under the laws of England and Wales.
4. No Additional Costs:
The Student acknowledges that no additional fees or interest will be applied to the agreed repayment amount, except as specified in the repayment plan document.
5. Breach of Agreement:
In the event of a breach of this agreement by the Student, Groomarts reserves the right to pursue legal remedies in accordance with English and Welsh law, including but not limited to seeking repayment through the appropriate legal channels.
6. Governing Law:
This agreement shall be governed by and construed in accordance with the laws of England and Wales.
Consequences of Non-Payment or Default Late Payment Charges:
Late payment charges will only be applied if repayments are missed as agreed, and Groomarts PB Limited decides to start recovery action.
Default If the Student defaults on any scheduled repayment and Groomarts PB Limited decides to start recovery action, the following actions may be taken:
- Demand immediate repayment of the remaining outstanding balance, along with applied penalties.
- Pursue legal action to recover the outstanding amount, including legal costs and expenses incurred.
Legal Recourse: Groomarts PB Limited reserves the right to refer the matter to a debt collection agency or take legal action to recover the outstanding debt, including legal costs and expenses, if recovery action is initiated.
Academic Hold: In the event of default and initiation of recovery action, Groomarts PB Limited reserves the right to place an academic hold on the Student's academic records, preventing further enrollment or the issuance of course certificates or diplomas until the outstanding debt is fully settled.
By signing below, I [Student.FirstName] [Student.LastName] accept the offer of a place at Groomarts Academy. I acknowledge that I have reviewed, understood, and agree to the terms and conditions laid out above and below. I understand that by signing this document, I am committing to the enrolment process, and I consent to Groomarts Academy (Groomarts PB Limited & Groomarts Merchandise Limited) initiating the necessary administrative procedures for my course enrolment. I acknowledge that I will be contacted within 24-48 hours to further facilitate the enrolment process.
Summary of Main Terms and Conditions for Booking Courses with GroomArts (Groomarts PB Limited) in addition to the statements and terms outlined above:
1. Enrollment and Course Details:
- Students must enroll in specified training courses at GroomArts, with course details provided upon confirmation.
2. Tuition Fees and Payments:
- Tuition fees are as outlined for each course and must be paid in full according to the specified payment schedule.
- Late payments may result in penalties, and refunds will adhere to the outlined policy.
3. Deposit and Balance Payment:
- A deposit is required to confirm course reservation, with deposits being non-refundable under any circumstances.
- The balance of the course fee must be settled before the commencement date, unless otherwise specified for specific courses.
4. Cancellation and Transfers:
- Cancellations made within 28 days of the course's start date result in student liability for the remaining balance.
- Students needing to transfer courses must provide a minimum of 28 days' notice for consideration.
5. Non-Compete Clause:
- Students agree not to engage in grooming education, start a grooming training business, or work for a direct education competitor within the UK post-course completion without the permission of Groomarts PB limited.
6. Intellectual Property and Confidentiality:
- Students are forbidden from reproducing or sharing course materials without permission.
- Confidentiality agreements must be adhered to, protecting GroomArts' proprietary information and course content.
7. Health and Safety:
- Students are required to comply with health and safety regulations during training, maintaining a safe environment for themselves and others.
8. Dispute Resolution and Governing Law:
- Disputes shall be resolved through mediation or arbitration in accordance with UK law.
- The governing law for this agreement is English law, with jurisdiction in the courts of England and Wales.
9. Quality Assurance and Standards:
- GroomArts is committed to delivering high-quality training services to students, ensuring compliance with industry standards and best practices.