Smarter Business AwardsLevel 4 Diploma in Business and Professional Administration (4710)
This is designed for people who want to learn essential, practical business skills that can give an instant return when applied. As a recognised benchmark of professionalism, it also sets you apart from the rest of the industry. Whether an experienced business owner or new to a small business, this will ensure that you have the most relevant information, tailored specifically to make sure you can maximise profit and future proof your business.
What you'll learn
Effectively communicate in the business world
Improve your personal and professional development
Effectively manage resources, budgets and staff
Plan and implement successful changes within your business
Plan and manage excellent customer service
Problem solve within your business
Understand administrative and CRM systems
Our programme is based on a 16-week term with a combination of e-learning, webinars and in-house workshops. City & Guilds suggests 250 guided learning hours to complete the training but this can be condensed into modular components. Just ask us how.
What you'll need to bring
A notebook and pen
A laptop to access our online resources, including business support
A willingness to take the opportunity to apply the expert knowledge and advice given